ABOUT US
We develop
your Bürgerportal.
Submit documents, read messages and keep track of appointments: we develop BUERGERPORTAL.DE so you can access participating organisations’ digital services in one place.
Behind it is TEC2DATE GmbH, based in Offenbach am Main. We develop and operate the platform.
The company behind Bürgerportal.
BUERGERPORTAL.DE is developed in TEC2DATE’s Software Competence Hub. This is where we create web portals, mobile apps and custom specialist applications, including for public administration and social services providers.
TEC2DATE’s IT Competence Hub brings together IT services, IT infrastructure and IT consulting. Both divisions work independently and can combine their expertise on joint projects. For Bürgerportal, this means software development, integration and technical operation can be handled within one company.
We start with what you need to do.
You want to submit a document or resolve a query. You need a clear way to reach the right organisation, which needs to direct your request to the right process. We consider both sides together.
Residents get one place to access services. Organisations can connect existing specialist applications, document management systems and other services. We work out which features and data flows are needed for each administrative process.
What matters to us when developing the platform.
Security from the start
We consider accounts, communication and operation together. Our specialist information page explains our approach to protection and technical operation.
For different people
Accessibility is a requirement for our product. Accessibility features and the current state of implementation should be easy to find and understand.
Be clear about the current status
We make it clear which features are available, which are being developed and which are planned.
Who is responsible for what.
BUERGERPORTAL.DE is not a government portal or a public authority. The relevant organisation remains responsible for administrative services, procedures and decisions.
TEC2DATE develops and operates the technical platform and provides integration options. Participating organisations are responsible for their administrative procedures, operational data and decisions. Your organisation is therefore the right contact for questions about the handling of your request.
Let’s talk.
Have a question about Bürgerportal, an idea or feedback? Write to us. The TEC2DATE team will take care of your message.