Your public services.
Online, in one place.
Handle requests and paperwork easily online.
With Bürgerportal, you can connect with participating organisations such as your local council, your Jobcenter or a social services provider. Submit documents and resolve queries directly online — securely and whenever it suits you.
Your personal Bürgerportal account is free. You choose which participating organisations you connect with.
Your account. Your data. You choose who you connect with.
For Apple iOS
Open in the App Store
Scan the QR code with your smartphone camera or open the store directly.
For Google Android
The Android app is currently under review by Google Play.
What you can do with Bürgerportal — so paperwork doesn’t take over your day.
Submit applications
Complete your organisation’s online application step by step and submit it with the required supporting documents.
Submit documents
Submit your documents easily online and check straight away whether they have been received.
Read your mail
No more searching for letters. Your digital mail is organised in your personal Bürgerportal mailbox and available whenever you need it.
Keep track of appointments
When is your appointment? Check the time and place and add them to your calendar.
Send messages
A question doesn’t have to wait until your next phone call. Send a message directly and keep track of the whole conversation.
Get started with Bürgerportal in three steps
Create an account
Register, confirm your email address and add a second authentication factor to secure your sign-in.
Choose an organisation
Find participating public authorities and organisations in your area and request a connection to your Bürgerportal account.
Take care of things online
Once your access has been approved, you can submit applications and documents, read digital mail and exchange messages — depending on the services your organisation offers.
One account for several organisations.
Your Bürgerportal account stays with you, even as your needs change. You can connect with several organisations and use their digital services with a single sign-in.
You choose which organisations you want to connect with. Each organisation decides whether to grant access to its services.
Try Bürgerportal for yourself.
Want to see how Bürgerportal works first? After registering, you can use our demo portal to read digital mail, submit documents and exchange messages — without submitting a real request.
At home, a local resident. At work, serving your community.
Perhaps you work for a town or city council and would also like to explore Bürgerportal as a resident.
In the demo portal, you can try receiving digital mail, submitting documents and resolving queries with your organisation.
Want to find out how your council could use Bürgerportal? Our section for organisations covers everything from getting started and connecting existing systems to day-to-day operation.
Good to know before you start.
What is Bürgerportal?
Bürgerportal by TEC2DATE is a digital portal that connects residents, local authorities and other organisations. With a free Bürgerportal account, you can submit documents, read digital mail, check appointments and send messages. The features available to you depend on the services offered by the organisation you are connected with and the access it has approved.
What does “organisations” mean in Bürgerportal?
We use this term for public authorities and other organisations tasked with providing public services. These may include town and city councils, Jobcenters, child and youth welfare services, or providers of education and employment programmes. Associations and private companies can also carry out these tasks. Depending on the services offered by the participating organisation, you can submit applications and documents and receive follow-up questions or official decisions.
How much does Bürgerportal cost me?
Nothing. Your Bürgerportal account and use of the portal are free.
How do I find my local council?
More local councils and organisations will be connected over time. Check your account to see whether your organisation is already participating and request access there.
Who develops and operates BUERGERPORTAL.DE?
TEC2DATE GmbH, based in Offenbach am Main, develops and operates BUERGERPORTAL.DE. Participating organisations remain responsible for their administrative services and decisions.
Do I need an app?
No. You can use Bürgerportal in your browser on a computer, tablet or smartphone. The iOS app is already available in the App Store. The Android app is currently under review by Google Play.
Start by creating an account.
Create your free Bürgerportal account now and explore how it works in the demo portal. Once your organisation joins, simply connect with it using your existing account.