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Write to us or give us a call.

Want to know more about Bürgerportal, share an idea or give us feedback? Write to the TEC2DATE team and we will respond to your message.

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Questions about contacting us.

Is this the right place for my enquiry?

Use this form to contact the TEC2DATE team with general questions, ideas and feedback about Bürgerportal. For problems signing in or using the app, our support team can help.

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Can I send documents to my organisation here?

Submit documents directly in the portal of your connected organisation. Your organisation also answers questions about an ongoing matter. Our contact form reaches the TEC2DATE team.

Go to Bürgerportal (German) (external link)

How will I receive a reply?

Once your message has been sent successfully, you receive an acknowledgement at the email address you provided. We will also reply by email. You can use the form without a Bürgerportal account.

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Enter your name and email address and tell us what you need. All three fields are required and marked with an asterisk.

Briefly describe your enquiry. Please do not send passwords, sign-in codes or confidential documents.
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Your name, email address and message are sent to TEC2DATE GmbH so that we can handle your enquiry and reply to you. All three details are required.

This form is for general questions and feedback about Bürgerportal. For applications, official decisions or ongoing procedures, please contact your organisation directly. Do not send health data, case files or confidential documents here.

Prefer to contact us directly?

Send us an email or give us a call. We are here for your questions and feedback about Bürgerportal.