# Your public services. Online, in one place. Handle requests and paperwork easily online. With Bürgerportal, you can connect with participating organisations such as your local council, your Jobcenter or a social services provider. Submit documents and resolve queries directly online — securely and whenever it suits you. Your personal Bürgerportal account is free. You choose which participating organisations you connect with. [Create your free account (German)](https://app.buergerportal.de/open/registrieren) [For local authorities and organisations (German)](https://www.buergerportal.de/nutzen-fuer-institutionen) Your account. Your data. You choose who you connect with. ![A paper town with a town hall, community centre and houses. A woman touches the screen of a stylised smartphone. A lime-green path leads from the smartphone to the town hall square. AI-generated illustration.](https://www.buergerportal.de/_astro/b13-papierstadt-digital-v2.Bojysm_F_Z1Gepig.webp) For Apple iOS [![Download on the App Store (badge in German)](https://www.buergerportal.de/_astro/app-store-de.mjudjKYt.svg)](https://apps.apple.com/de/app/buergerportal/id6803012541) [Open in the App Store](https://apps.apple.com/de/app/buergerportal/id6803012541) Scan the QR code with your smartphone camera or open the store directly. For Google Android Still under review The Android app is currently under review by Google Play. ## What you can do with Bürgerportal — so paperwork doesn’t take over your day. ### Submit applications Complete your organisation’s online application step by step and submit it with the required supporting documents. [Your online applications](https://www.buergerportal.de/en/what-you-can-do#antraege) ### Submit documents Submit your documents easily online and check straight away whether they have been received. [Upload documents](https://www.buergerportal.de/en/what-you-can-do#unterlagen) ### Read your mail No more searching for letters. Your digital mail is organised in your personal Bürgerportal mailbox and available whenever you need it. [Your digital mailbox](https://www.buergerportal.de/en/what-you-can-do#post) ### Keep track of appointments When is your appointment? Check the time and place and add them to your calendar. [All about your appointments](https://www.buergerportal.de/en/what-you-can-do#termine) ### Send messages A question doesn’t have to wait until your next phone call. Send a message directly and keep track of the whole conversation. [Stay in touch](https://www.buergerportal.de/en/what-you-can-do#nachrichten) ## Get started with Bürgerportal in three steps - ### Create an account Register, confirm your email address and add a second authentication factor to secure your sign-in. [Register now for free](https://app.buergerportal.de/open/registrieren) - ### Choose an organisation Find participating public authorities and organisations in your area and request a connection to your Bürgerportal account. - ### Take care of things online Once your access has been approved, you can submit applications and documents, read digital mail and exchange messages — depending on the services your organisation offers. Bürgerportal is growing: more organisations, including town, city and district councils, Jobcenters and social services providers, are joining over time. The features available to you depend on the organisation. You can already explore how Bürgerportal works in our demo portal. [How your account works](https://www.buergerportal.de/en/your-account) ## One account for several organisations. Your Bürgerportal account stays with you, even as your needs change. You can connect with several organisations and use their digital services with a single sign-in. You choose which organisations you want to connect with. Each organisation decides whether to grant access to its services. [Your account and signing in](https://www.buergerportal.de/en/your-account) ### Want to add another organisation? - Sign in with your existing account. - Find the organisation you want and request a connection. - Once the organisation approves your access, you can use its digital services. ## Try Bürgerportal for yourself. Want to see how Bürgerportal works first? After registering, you can use our demo portal to read digital mail, submit documents and exchange messages — without submitting a real request. [Try Bürgerportal](https://www.buergerportal.de/en/demo) ### Your first look at the demo portal - In your account, connect with “Jobcenter Musterstadt”. - Choose an example and explore the features at your own pace. - Do not use real personal documents or data when trying the demo. ## At home, a local resident. At work, serving your community. Perhaps you work for a town or city council and would also like to explore Bürgerportal as a resident. In the demo portal, you can try receiving digital mail, submitting documents and resolving queries with your organisation. Want to find out how your council could use Bürgerportal? Our section for organisations covers everything from getting started and connecting existing systems to day-to-day operation. [Bürgerportal for your organisation (German)](https://www.buergerportal.de/nutzen-fuer-institutionen) ### Explore “Jobcenter Musterstadt” - See how digital mail arrives in your mailbox. - Try submitting documents. - Explore a sample conversation to see how questions and answers are exchanged. ## Good to know before you start. What is Bürgerportal? Bürgerportal by TEC2DATE is a digital portal that connects residents, local authorities and other organisations. With a free Bürgerportal account, you can submit documents, read digital mail, check appointments and send messages. The features available to you depend on the services offered by the organisation you are connected with and the access it has approved. What does “organisations” mean in Bürgerportal? We use this term for public authorities and other organisations tasked with providing public services. These may include town and city councils, Jobcenters, child and youth welfare services, or providers of education and employment programmes. Associations and private companies can also carry out these tasks. Depending on the services offered by the participating organisation, you can submit applications and documents and receive follow-up questions or official decisions. How much does Bürgerportal cost me? Nothing. Your Bürgerportal account and use of the portal are free. How do I find my local council? More local councils and organisations will be connected over time. Check your account to see whether your organisation is already participating and request access there. Who develops and operates BUERGERPORTAL.DE? TEC2DATE GmbH, based in Offenbach am Main, develops and operates BUERGERPORTAL.DE. Participating organisations remain responsible for their administrative services and decisions. [More about TEC2DATE and Bürgerportal](https://www.buergerportal.de/en/about-us) Do I need an app? No. You can use Bürgerportal in your browser on a computer, tablet or smartphone. The iOS app is already available in the App Store. The Android app is currently under review by Google Play. [Explore the app](https://www.buergerportal.de/en/app) ## Start by creating an account. Create your free Bürgerportal account now and explore how it works in the demo portal. Once your organisation joins, simply connect with it using your existing account. [Create your free account (German)](https://app.buergerportal.de/open/registrieren) [Canonical HTML page](https://www.buergerportal.de/en)